Industries
The same suite fits a lot of businesses. Here are three, with what we'd automate in each. If yours isn't listed, the work is the same: find what depends on someone remembering, and stop it depending on that.
Car dealerships
Who it’s for. Sales and service departments that get more calls, emails and texts than anyone can answer between customers.
What we automate.
- Calls answered when the desk is busy or closed, with the caller's details logged.
- Follow-up on sales enquiries and quotes that go quiet, stopping the moment the customer replies.
- Service appointments booked from your real availability, with a text reminder the day before.
- Invoices that go out when the work is marked done, and payment reminders after that.
An illustrative example. Someone rings the service desk after closing. The agent says it's an AI, asks what's wrong with the car, and books a time. The day before, a reminder text goes out.
This is an illustrative model, not a client. Latini Automation has not published a client case study yet.
Related services: The phoneQuotes and follow-upScheduling and dispatchMoney
Engineering firms
Who it’s for. Firms where the people doing the engineering also write the proposals, answer the enquiries and chase the invoices.
What we automate.
- New enquiries by phone or email logged, with the key details captured.
- Proposals followed up on a schedule, stopping the moment the client replies.
- Site visits and client meetings booked without the back-and-forth, with reminders.
- Invoices sent when a job or stage is marked done, and payment reminders until it's paid.
An illustrative example. A proposal goes out on Monday. Three follow-ups run over the next ten days. The client replies on the second, and the follow-ups stop.
This is an illustrative model, not a client. Latini Automation has not published a client case study yet.
Related services: The phoneQuotes and follow-upScheduling and dispatchMoney
Logistics
Who it’s for. Freight, courier and delivery businesses where customers keep asking where things stand and quotes need an answer the same day.
What we automate.
- Customer calls answered and logged, with a message to the right person on your team.
- Quote requests answered the same day, and followed up if they go quiet.
- Confirmation and reminder texts for bookings and delivery windows.
- Invoices sent when a job is marked done, with payment reminders on a schedule you set.
An illustrative example. A delivery is booked. The customer gets a confirmation text, then a reminder the day before. When the job is marked done, the invoice goes out.
This is an illustrative model, not a client. Latini Automation has not published a client case study yet.
Related services: The phoneQuotes and follow-upScheduling and dispatchMoney
What every business gets
Whatever the industry, these come with the suite.
- Customer relations. Follow-up and communication across calls, email and text, so no one is left waiting for a reply.
- Quoting. Quotes out the same day, and follow-up on the ones that go quiet.
- Invoicing. Invoices that go out when the job is done, and payment reminders that stop once it's paid.
- Scheduling. Bookings from your real availability, with reminders before the day.
- The phone. An AI voice agent that answers when nobody else can, and says it's an AI in its first sentence.
We work inside the software you already use. If Jobber or QuickBooks or your CRM is doing the job, we connect to it. We don't sell you a new system because it's easier for us.